Because we begin building each Little Bay Board at the time of order, we do not accept returns. If you elect to have your new board shipped directly to you, we recommend purchasing additional insurance from the shipping company as we are not responsible for damage during the shipping process.
Terms of Service
Upon receipt of your order, we will bill your credit card for half of the purchase price. You will be notified on several occasions during the build process as to the progress of your board. Upon completion, we will bill your credit card for the remaining balance of your purchase including tax (where applicable) and shipping charges. Once your board has left our shop, you will be notified via email which will include shipping details and tracking information.
At Little Bay Boards, we take your privacy very seriously. We will never sell your information to any third parties for any reason. Under certain circumstances we may need to share some of your information in cases where it would assist in the fulfillment of purchases or orders.
This privacy notice discloses the privacy practices for littlebayboards.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.